Vehicle recall 00V072000 · March 7, 2000
Ford Explorer and Mercury Mountaineer
Vehicle description: multi-purpose vehicles equipped with 4.0L engines and all-time 4-wheel drive (A4WD) powertrains.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Vehicle description: multi-purpose vehicles equipped with 4.0L engines and all-time 4-wheel drive (A4WD) powertrains. The generic electronic module (gem) could experience a condition referred to as "lock-up" in which the gem controlled electronic functions (e.g., front windshield wipers, interior lights, 4X4 system, etc.) could not be turned on or, in some cases if the function is on, could not be turned off.
- Consequence
- An inoperative windshield wiper system could affect driver visibility, increasing the risk of a crash.
- Remedy
- Dealers will install a resistor in the gem circuit.
- Notes
- Owner notification began April 15, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.ALSO contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
Recall details
- NHTSA campaign
- 00V072000
- Reported to NHTSA
- March 7, 2000
- Filed by
- FORD MOTOR COMPANY
- Manufacturer campaign
- 00S04
- Owner notification
- April 15, 2000
- Vehicles potentially affected
- 208,903
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Electrical system › Wiring › Fuses and circuit breakers
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Explorer (1999-2000): 2000, 1999
- Mercury Mountaineer (1999-2000): 2000, 1999
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.