Vehicle recall 03V384000 · October 13, 2003

Thor Chateau, Citation and 1 more model

On certain travel trailers and fifth wheels equipped with samsung microwave ovens, these units were produced with a defective panel.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary: On certain travel trailers and fifth wheels equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
Consequence: An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
Remedy: Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or thor america at 570-837-5274.
Notes: Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Recall details

NHTSA campaign: 03V384000
Reported to NHTSA: October 13, 2003
Filed by: THOR AMERICA
Vehicles potentially affected: 6,749
Initiated by: NHTSA’s Office of Defects Investigation
Components: Equipment › Recreational vehicle/trailer

Recall 03V384000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Thor Chateau (1999-2003): 2003, 2002, 2001, 2000, 1999
Thor Citation (1999-2003): 2003, 2002, 2001, 2000, 1999
Thor Skydeck (2002-2003): 2003, 2002

Has your Thor been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

Check your VIN with NHTSA

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Thor dealer can also check your VIN. Recall repairs are free.