Vehicle recall 04V309000 · June 25, 2004
Mack CH and CX
On certain truck chassis, the steering gear mounting bolts were over-torqued at installation.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- On certain truck chassis, the steering gear mounting bolts were over-torqued at installation. The steering gear is mounted to the vehicle's frame rail with 3 bolts.
- Consequence
- Failure of two of the three bolts could result in the loss of steering, which could result in loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will inspect vehicles. New steering gear mounting bolts will be installed. The recall began October 2004. Owners should contact mack at 1-610-709-3337.
- Notes
- Mack recall no. SC0288.CUSTOMERS can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
Recall details
- NHTSA campaign
- 04V309000
- Reported to NHTSA
- June 25, 2004
- Filed by
- MACK TRUCKS, INC
- Manufacturer campaign
- SC0288
- Owner notification
- October 1, 2004
- Vehicles potentially affected
- 219
- Initiated by
- the manufacturer
- Components
- Steering
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Mack been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Mack dealer can also check your VIN. Recall repairs are free.