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Vehicle recall 04V328000 · July 7, 2004

Ford Crown Victoria and Lincoln Town Car

Certain police, commercial, and passenger vehicles sold to fleets typically input higher loads into the vehicle chassis overloading the wheel bearings and axles.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Certain police, commercial, and passenger vehicles sold to fleets typically input higher loads into the vehicle chassis overloading the wheel bearings and axles.
Consequence
This could lead to early bearing failure and ultimately to axle shaft fracture. In the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. Loss of drive function could lead to a crash.
Remedy
Dealers will replace the rear wheel bearings, seals,and axle shafts. The recall began on July 15, 2004. Owners should contact Ford at 1-800-392-3673.
Notes
Ford recall no. 04S16. Customers can also contact the national highway traffic safety administration auto safety hotline at 1-888-dash-2-dot ( 1-888-327-4236).

Recall details

NHTSA campaign
04V328000
Reported to NHTSA
July 7, 2004
Filed by
FORD MOTOR COMPANY
Manufacturer campaign
04S16
Owner notification
July 15, 2004
Vehicles potentially affected
47,314
Initiated by
NHTSA’s Office of Defects Investigation
Components
Suspension › Rear
Recall 04V328000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your Ford been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.