Vehicle recall 04V430000 · September 3, 2004

Diamond Coach E350, E450 and 2 more models

On certain buses equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary: On certain buses equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
Consequence: In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to the wheelchair occupant.
Remedy: Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok is conducting the owner notification and remedy for this campaign. Owners should contact sure-lock at 1-908-231-1804 or diamond coach at 1-800-442-4645.
Notes: Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Recall details

NHTSA campaign: 04V430000
Reported to NHTSA: September 3, 2004
Filed by: DIAMOND COACH CORPORATION
Vehicles potentially affected: 292
Initiated by: the manufacturer
Components: Equipment adaptive/mobility

Recall 04V430000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Diamond Coach C3500 (2001-2004): 2004, 2003, 2002, 2001
Diamond Coach E350 (2000-2004): 2004, 2003, 2002, 2001, 2000
Diamond Coach E450 (2000-2004): 2004, 2003, 2002, 2001, 2000
Diamond Coach E550 (2000-2004): 2004, 2003, 2002, 2001, 2000

Has your Diamond Coach been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

Check your VIN with NHTSA

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Diamond Coach dealer can also check your VIN. Recall repairs are free.