Vehicle recall 04V562000 · November 26, 2004
Chrysler 1500, Chrysler 2500 and 14 more models
On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
- Consequence
- In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
- Remedy
- Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.
- Notes
- Sure-lok recall no. 04E-058.CUSTOMERS can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
Recall details
- NHTSA campaign
- 04V562000
- Reported to NHTSA
- November 26, 2004
- Filed by
- MOBILITY WORKS
- Manufacturer campaign
- 04E-058
- Vehicles potentially affected
- 1,660
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Equipment adaptive/mobility
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Chrysler 1500 (1997-2004): 2004, 2003, 2002, 2001, 2000, 1999, 1998, 1997
- Chrysler 2500 (1997-2004): 2004, 2003, 2002, 2001, 2000, 1999, 1998, 1997
- Chrysler 3500 (1997-2004): 2004, 2003, 2002, 2001, 2000, 1999, 1998, 1997
- Ford E-150 (1997-2000, 2004): 2004, 2000, 1999, 1998, 1997
- Ford E-250 (1997-2000, 2004): 2004, 2000, 1999, 1998, 1997
- Ford E-350 (1997-2000, 2004): 2004, 2000, 1999, 1998, 1997
- GMC 1500 (1997-2000): 2000, 1999, 1998, 1997
- GMC 2500 (1997-2000): 2000, 1999, 1998, 1997
- GMC 3500 (1997, 2003-2004): 2004, 2003, 1997
- GMC Sierra 1500 (2001-2004): 2004, 2003, 2002, 2001
- GMC Sierra 2500 (2004): 2004
- GMC Sierra 3500 (1998-2002): 2002, 2001, 2000, 1999, 1998
- Mobilityworks Ford E150 (2001-2003): 2003, 2002, 2001
- Mobilityworks Ford E250 (2001-2003): 2003, 2002, 2001
- Mobilityworks Ford E350 (2001-2003): 2003, 2002, 2001
- Mobilityworks GMC 2500 (2001-2003): 2003, 2002, 2001
Has your Chrysler been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.