Vehicle recall 04V589000 · December 15, 2004
Ford E-250 and E-350
On certain vans built on Ford E250/E350 chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- On certain vans built on Ford E250/E350 chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
- Consequence
- In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
- Remedy
- Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok is conducting the owner notification and remedy for this campaign. Owners should contact sure-lock at 1-908-231-1804 or accubuilt at 419-222-1501.
- Notes
- Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
Recall details
- NHTSA campaign
- 04V589000
- Reported to NHTSA
- December 15, 2004
- Filed by
- ACCUBUILT, INC.
- Owner notification
- August 23, 2004
- Vehicles potentially affected
- 501
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Equipment adaptive/mobility
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford E-250 (2002-2004): 2004, 2003, 2002
- Ford E-350 (2002-2004): 2004, 2003, 2002
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.