Vehicle recall 09V456000 · November 19, 2009
Chevrolet C5500, Ford E-450 and 19 more models
The heater element in these assemblies may be defective which could cause the unit to create smoke or sparks.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Cues, Inc. Is recalling certain model year 2007-2009 service vehicles built on various chassis equipped with carrier airv ceiling units, model nos. 68RV0010BA, 68RV0012CA, and 68RV0010EA. The heater element in these assemblies may be defective which could cause the unit to create smoke or sparks.
- Consequence
- This defect could result in a fire.
- Remedy
- Cues is working with carrier to remedy the affected vehicles. Repairs will be made by carrier free of charge. Please see carrier's defect report 09E-053. The safety recall began on January 5, 2010. Owners may contact carrier at 1-877-584-7059 or cues at 1-407-849-0190.
- Notes
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
Recall details
- NHTSA campaign
- 09V456000
- Reported to NHTSA
- November 19, 2009
- Filed by
- CUES, INC.
- Owner notification
- January 5, 2010
- Vehicles potentially affected
- 269
- Initiated by
- the manufacturer
- Components
- Equipment › Appliance › Air conditioner
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Chevrolet C4500 (2007): 2007
- Chevrolet C4500 NA (2008): 2008
- Chevrolet C5500 (2007-2008): 2008, 2007
- Chevrolet C6500 (2007): 2007
- Chevrolet Express (2008): 2008
- Chevrolet Express 3500 (2009): 2009
- Chevrolet Silverado 2500 (2008): 2008
- Chevrolet Silverado 3500 (2007): 2007
- Ford E-350 (2007): 2007
- Ford E-450 (2007-2008): 2008, 2007
- Ford F-550 SD (2008): 2008
- Ford F-650 SD (2008): 2008
- Freightliner MT-45 (2009): 2009
- Freightliner MT55 (2008): 2008
- Freightliner Sprinter (2007): 2007
- Freightliner Sprinter 3500 (2008): 2008
- GMC C5500 (2007): 2007
- International 4300 (2008): 2008
- Sterling Acterra (2008): 2008
- Workhorse Stepvan (2007): 2007
- Workhorse W3 (2007): 2007
Has your Chevrolet been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Chevrolet dealer can also check your VIN. Recall repairs are free.