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Vehicle recall 10V096000 · March 12, 2010

Chevrolet Express, GMC Sanana and 1 more model

The driver may no longer be able to control the heating, cooling, and ventilation for the vehicle.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
General motors is recalling certain model year 2009-2010 Chevrolet express and GMC savana vehicles for failing to comply with federal motor vehicle safety standard no. 103, "windshield wiping and washing systems." these vehicles were built with heating, ventilation, and air conditioning (HVAC) control knobs that may fracture and spin on the control shaft. The driver may no longer be able to control the heating, cooling, and ventilation for the vehicle.
Consequence
If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could possibly result in a crash.
Remedy
Dealers will replace all HVAC control knobs free of charge. The safety recall began on March 11, 2010. Owners may contact Chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463 or at the owner center at www.gmownercenter.com.
Notes
GM recall no. 10012.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Recall details

NHTSA campaign
10V096000
Reported to NHTSA
March 12, 2010
Filed by
GENERAL MOTORS CORP.
Manufacturer campaign
10012
Owner notification
March 12, 2010
Vehicles potentially affected
9,137
Initiated by
the manufacturer
Components
Visibility › Defroster/defogger/HVAC system
Recall 10V096000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your Chevrolet been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Chevrolet dealer can also check your VIN. Recall repairs are free.