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Vehicle recall 10V207000 · May 10, 2010

Ford E-150, Ford E-250 and 2 more models

Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may…

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Mobility works is recalling certain model year 2008 and 2009 conversion vans built on Ford E150, E250, and E350 chassis and Chevrolet 2500 chassis after November 2007 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
Consequence
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Remedy
Mobility works will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on August 20, 2010. Owners may contact ricon at 1-818-267-3000 or mobility works at 1-800-769-8267.
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Recall details

NHTSA campaign
10V207000
Reported to NHTSA
May 10, 2010
Filed by
MOBILITY WORKS
Owner notification
August 20, 2010
Vehicles potentially affected
74
Initiated by
the manufacturer
Components
Equipment adaptive/mobility
Recall 10V207000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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