Vehicle recall 10V354000 · July 30, 2010
Ford Odyssey, GM Odyssey and 4 more models
The wheelchair lifts contain defective software that controls the lift up function.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Turtle top is recalling certain model year 2009 transit and shuttle buses equipped with certain ricon s series and k series l-model wheelchair lifts. The wheelchair lifts contain defective software that controls the lift up function. If the lift switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping, and may travel past the floor level.
- Consequence
- When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
- Remedy
- Turtle top is working with ricon and the repairs will be performed by authorized ricon dealers. Please see ricon's defect report 09E-061. Ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation. The safety recall began on October 8, 2010. Owners may contact ricon customer service at 1-800-322-2884, or emailing at www.dmata@wabtec.com.
- Notes
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
Recall details
- NHTSA campaign
- 10V354000
- Reported to NHTSA
- July 30, 2010
- Filed by
- TURTLE TOP
- Owner notification
- October 8, 2010
- Vehicles potentially affected
- 14
- Initiated by
- the manufacturer
- Components
- Equipment adaptive/mobility
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Odyssey (2009): 2009
- Ford Odyssey LT (2009): 2009
- Ford Van Terra (2009): 2009
- Freightliner Odyssey XL (2009): 2009
- GM Odyssey (2009): 2009
- GM Terra Transport (2009): 2009
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.