Vehicle recall 10V373000 · August 11, 2010

MCI E4500C, J4500 and 2 more models

The adhesive bond between the window glass and the aluminum window frame on the affected coaches may degrade.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary: Mci is recalling certain model year 2001-2004 E4500, model year 2002-2006 E4500C, model year 2001-2005 J4500, and model year 2006 J4500C motor coaches equipped with se-gi passenger windows. The adhesive bond between the window glass and the aluminum window frame on the affected coaches may degrade.
Consequence: If the window glass becomes partially or completely debonded from its frame, the window glass may detach and fall from the coach and cause personal injury or property damage.
Remedy: Dealers will inspect, test, and repair, as necessary, the se-gi window assemblies free of charge. The safety recall began on August 23, 2010. Owners may contact mci customer service at 1-800-241-2947.
Notes: Mci safety recall no. 348.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Recall details

NHTSA campaign: 10V373000
Reported to NHTSA: August 11, 2010
Filed by: MOTOR COACH INDUSTRIES, INC
Manufacturer campaign: 348
Owner notification: August 23, 2010
Vehicles potentially affected: 1,087
Initiated by: the manufacturer
Components: Visibility › Glass, side/rear

Recall 10V373000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

MCI E4500 (2001-2004): 2004, 2003, 2002, 2001
MCI E4500C (2002-2006): 2006, 2005, 2004, 2003, 2002
MCI J4500 (2001-2005): 2005, 2004, 2003, 2002, 2001
MCI J4500C (2006): 2006

Has your MCI been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

Check your VIN with NHTSA

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A MCI dealer can also check your VIN. Recall repairs are free.