Vehicle recall 10V505000 · October 15, 2010
Crossroads Paradise Pointe, Hampton and 6 more models
The plug in remote control receiver for the fireplace can overheat.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Crossroads is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
- Consequence
- An overheated receiver could cause a fire.
- Remedy
- Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on January 28, 2011. Owners may contact dimplex north america customer service at 1-888-346-7539 or crossroads at 888-226-7496.
- Notes
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
Recall details
- NHTSA campaign
- 10V505000
- Reported to NHTSA
- October 15, 2010
- Filed by
- CROSSROADS RV
- Owner notification
- January 28, 2011
- Vehicles potentially affected
- 1,399
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Equipment
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Crossroads All American (2002-2003): 2003, 2002
- Crossroads Hampton (2008-2011): 2011, 2010, 2009, 2008
- Crossroads Kingston (2008-2010): 2010, 2009, 2008
- Crossroads Paradise Pointe (2002-2008): 2008, 2007, 2006, 2005, 2004, 2003, 2002
- Crossroads Seville (2008-2011): 2011, 2010, 2009, 2008
- Crossroads Silverado (2003-2006): 2006, 2005, 2004, 2003
- Crossroads Tranquility (2009-2011): 2011, 2010, 2009
- Crossroads Zinger (2010-2011): 2011, 2010
Has your Crossroads been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Crossroads dealer can also check your VIN. Recall repairs are free.