Vehicle recall 10V642000 · December 21, 2010
Freightliner Sprinter 2500 and Mercedes-Benz Sprinter 2500
The adhesive bond between the glass and the hinge on the top of the window may loosen.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
- Consequence
- The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
- Remedy
- Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on February 11, 2011. Owners may contact sprinter at 1-201-573-0600.
- Notes
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
Recall details
- NHTSA campaign
- 10V642000
- Reported to NHTSA
- December 21, 2010
- Filed by
- MERCEDES-BENZ USA, LLC - DBA SPRINTER
- Owner notification
- February 11, 2011
- Vehicles potentially affected
- 274
- Initiated by
- the manufacturer
- Components
- Equipment
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Freightliner Sprinter 2500 (2010-2011): 2011, 2010
- Mercedes-Benz Sprinter 2500 (2010-2011): 2011, 2010
Has your Freightliner been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Freightliner dealer can also check your VIN. Recall repairs are free.