Vehicle recall 11V037000 · January 31, 2011
2011 Harley-Davidson Softail
The body control modules (BCM) installed on these motorcycles (part numbers 69991-11 and 69993-11) have a case that may not have been properly sealed during production.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Harley-davidson is recalling certain model year 2011 softail motorcycles manufactured from June 7, 2010 through October 8, 2010. The body control modules (BCM) installed on these motorcycles (part numbers 69991-11 and 69993-11) have a case that may not have been properly sealed during production. An improper seal may allow water intrusion into the BCM which may cause engine stall.
- Consequence
- An engine stall while in traffic can result in a crash, which could lead to injury or death to the rider.
- Remedy
- Harley-davidson will notify owners and dealers will replace the BCM free of charge. The safety recall began on February 21, 2011. Owners may contact harley-davidson at 1-414-343-4056.
- Notes
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
Recall details
- NHTSA campaign
- 11V037000
- Reported to NHTSA
- January 31, 2011
- Filed by
- HARLEY-DAVIDSON MOTOR COMPANY
- Owner notification
- February 21, 2011
- Vehicles potentially affected
- 6,964
- Initiated by
- the manufacturer
- Components
- Engine and engine cooling › Engine
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Harley-Davidson Softail (2011): 2011
Has your Harley-Davidson been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Harley-Davidson dealer can also check your VIN. Recall repairs are free.