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Vehicle recall 11V323000 · June 13, 2011

2011 Sprinter 3500

The supplier of the rear springs rolled the spring eye diameter out of tolerance on a limited number of parts in its production, and then corrected the diameter without heating…

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Sprinter is recalling certain model year 2011 sprinter 3500 vehicles sold both under the mercedes-benz and freightliner brand names. The supplier of the rear springs rolled the spring eye diameter out of tolerance on a limited number of parts in its production, and then corrected the diameter without heating the parts.
Consequence
This could potentially lead to a crack of the spring eye over time, which increases the risk of a crash.
Remedy
Owners will be contacted, and dealers will replace the rear springs as necessary, free of charge. The safety recall is expected to begin during November 2011. Owners may contact sprinter at 1-877-762-8267.
Notes
Sprinter safety recall number is 2011100006.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Recall details

NHTSA campaign
11V323000
Reported to NHTSA
June 13, 2011
Filed by
SPRINTER ENGINEERING & COMPLIANCE SUPPOR
Manufacturer campaign
2011100006
Owner notification
November 30, 2011
Vehicles potentially affected
47
Initiated by
the manufacturer
Components
Suspension › Rear › Springs
Recall 11V323000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your Sprinter been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Sprinter dealer can also check your VIN. Recall repairs are free.