Vehicle recall 11V323000 · June 13, 2011
2011 Sprinter 3500
The supplier of the rear springs rolled the spring eye diameter out of tolerance on a limited number of parts in its production, and then corrected the diameter without heating…
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Sprinter is recalling certain model year 2011 sprinter 3500 vehicles sold both under the mercedes-benz and freightliner brand names. The supplier of the rear springs rolled the spring eye diameter out of tolerance on a limited number of parts in its production, and then corrected the diameter without heating the parts.
- Consequence
- This could potentially lead to a crack of the spring eye over time, which increases the risk of a crash.
- Remedy
- Owners will be contacted, and dealers will replace the rear springs as necessary, free of charge. The safety recall is expected to begin during November 2011. Owners may contact sprinter at 1-877-762-8267.
- Notes
- Sprinter safety recall number is 2011100006.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
Recall details
- NHTSA campaign
- 11V323000
- Reported to NHTSA
- June 13, 2011
- Filed by
- SPRINTER ENGINEERING & COMPLIANCE SUPPOR
- Manufacturer campaign
- 2011100006
- Owner notification
- November 30, 2011
- Vehicles potentially affected
- 47
- Initiated by
- the manufacturer
- Components
- Suspension › Rear › Springs
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Sprinter 3500 (2011): 2011
Has your Sprinter been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Sprinter dealer can also check your VIN. Recall repairs are free.