Vehicle recall 11V397000 · August 3, 2011

2009-2011 Altec Service Body

The compartment latch may fail in the secondary (safety catch) position.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary: Altec is recalling certain model year 2009-2011 service utility body vehicles manufactured from may 2009 through may 2011. The compartment latch may fail in the secondary (safety catch) position.
Consequence: The compartment door on the utility service body could come open during transit if the primary latching position is not engaged. A person or object could then fall from the vehicle during operation, causing injury and/or property damage.
Remedy: Altec will direct the customers to inspect the compartment door latches and replace any that do not hold in the secondary latching position. This service will be performed free of charge. The safety recall began on September 7, 2011. Owners may contact altec at 1-877-462-5832.
Notes: Altec's safety recall number is csn 546.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

Recall details

NHTSA campaign: 11V397000
Reported to NHTSA: August 3, 2011
Filed by: ALTEC INDUSTRIES INC.
Manufacturer campaign: CSN 546
Owner notification: September 7, 2011
Vehicles potentially affected: 4,500
Initiated by: the manufacturer
Components: Latches/locks/linkages › Doors › Latch

Recall 11V397000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Altec Service Body (2009-2011): 2011, 2010, 2009

Has your Altec been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

Check your VIN with NHTSA

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Altec dealer can also check your VIN. Recall repairs are free.