Vehicle recall 12V006000 · January 9, 2012
Ford Freestar and Mercury Monterey
The torque converter output shaft may fail.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Ford is recalling certain model year 2004 and 2005 Ford freestar and Mercury monterey vehicles. The torque converter output shaft may fail.
- Consequence
- This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on August 9, 2012. Owners may contact the Ford motor company customer relationship center at 1-866-436-7332.
- Notes
- Ford's recall campaign number is 11S25.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
Recall details
- NHTSA campaign
- 12V006000
- Reported to NHTSA
- January 9, 2012
- Filed by
- FORD MOTOR COMPANY
- Manufacturer campaign
- 11S25
- Owner notification
- June 29, 2012
- Vehicles potentially affected
- 206,452
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Power train › Automatic transmission › Torque converter; Power train › Automatic transmission
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Freestar (2004-2005): 2005, 2004
- Mercury Monterey (2004-2005): 2005, 2004
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.