Vehicle recall 12V034000 · February 2, 2012
Ford Expedition and Lincoln Navigator
Ford is recalling certain model year 2012 expedition and Lincoln navigator vehicles, manufactured from November 19, 2011, through December 2, 2011, for failing to comply with the…
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Ford is recalling certain model year 2012 expedition and Lincoln navigator vehicles, manufactured from November 19, 2011, through December 2, 2011, for failing to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.
- Consequence
- In the event of a crash, the seat head restraint may not provide the required strength, increasing the risk of injury.
- Remedy
- Ford will notify owners, and dealers will replace the head restraints as necessary, free of charge. The safety recall began on February 21, 2012. Owners may contact Ford motor company customer relationship center at 1-866-436-7332.
- Notes
- Ford's recall campaign number is 12C22.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Recall details
- NHTSA campaign
- 12V034000
- Reported to NHTSA
- February 2, 2012
- Filed by
- FORD MOTOR COMPANY
- Manufacturer campaign
- 12C22
- Owner notification
- February 21, 2012
- Vehicles potentially affected
- 569
- Initiated by
- the manufacturer
- Components
- Seats › Mid/rear assembly
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Expedition (2012): 2012
- Lincoln Navigator (2012): 2012
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.