Vehicle recall 12V205000 · May 8, 2012
2009-2013 Volvo Bus 9700
On some vehicles, the quantity of emergency exit windows is insufficient to comply with the requirements of federal motor vehicle safety standard no. 217, bus emergency exits…
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Prevost car Inc. (prevost) is recalling certain model year 2009-2013 Volvo 9700 motor coaches. On some vehicles, the quantity of emergency exit windows is insufficient to comply with the requirements of federal motor vehicle safety standard no. 217, bus emergency exits and window retention and release.
- Consequence
- In the event of an emergency, passengers may be delayed in exiting the vehicle due to limited emergency windows, increasing the risk of personal injury.
- Remedy
- Prevost will notify owners, and dealers will install an additional emergency exit window, free of charge. An interim notification will be completed by mid-july 2012. The safety recall began on September 27, 2012. Owners may contact prevost car Inc. At 1-866-870-2046 or 1-418-883-2888.
- Notes
- The prevost recall campaign number is SR12-57.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov
Recall details
- NHTSA campaign
- 12V205000
- Reported to NHTSA
- May 8, 2012
- Filed by
- PREVOST CARS, INC.
- Manufacturer campaign
- SR12-57
- Owner notification
- September 26, 2012
- Vehicles potentially affected
- 27
- Initiated by
- the manufacturer
- Components
- Visibility
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Volvo Bus been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Volvo Bus dealer can also check your VIN. Recall repairs are free.