Vehicle recall 12V323000 · July 9, 2012

2011-2012 Van Hool TD925

For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary: Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
Consequence: In the event of a crash, there is an increased risk of injury to the seat occupant.
Remedy: Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278.
Notes: Van Hool's recall campaign number is P698.Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Recall details

NHTSA campaign: 12V323000
Reported to NHTSA: July 9, 2012
Filed by: VAN HOOL N.V.
Manufacturer campaign: P698
Owner notification: November 15, 2012
Vehicles potentially affected: 152
Initiated by: the manufacturer
Components: Seats

Recall 12V323000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Van Hool TD925 (2011-2012): 2012, 2011

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