Vehicle recall 12V350000 · July 24, 2012
2010-2011 Crossroads Hampton
The furnaces were produced with a defective gas control valve which can stick in the open position.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Crossroads is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured from June 11, 2009, through November 2, 2010, equipped with Atwood Mobile Products (Atwood) furnaces. The furnaces were produced with a defective gas control valve which can stick in the open position.
- Consequence
- If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.
- Remedy
- Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 12V350000
- Reported to NHTSA
- July 24, 2012
- Filed by
- THOR INDUSTRIES
- Owner notification
- August 17, 2012
- Vehicles potentially affected
- 223
- Initiated by
- the manufacturer
- Components
- Equipment
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Crossroads Hampton (2010-2011): 2011, 2010
Has your Crossroads been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Crossroads dealer can also check your VIN. Recall repairs are free.