Vehicle recall 12V504000 · October 17, 2012
BMW 760Li, 750i and 4 more models
Due to a software problem, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- BMW is recalling certain model year 2005-2007 7-Series vehicles, equipped with both Comfort Access and Soft Close Automatic options, and manufactured August 23, 2004, through September 3, 2007. Due to a software problem, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
- Consequence
- The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.
- Remedy
- BMW will notify owners and dealers will update software. The recall began on December 12, 2012. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 12V504000
- Reported to NHTSA
- October 17, 2012
- Filed by
- BMW of North America, LLC
- Owner notification
- December 12, 2012
- Vehicles potentially affected
- 7,485
- Initiated by
- the manufacturer
- Components
- Latches/locks/linkages › Doors › Latch
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your BMW been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A BMW dealer can also check your VIN. Recall repairs are free.