Vehicle recall 12V535000 · November 6, 2012
Fleetwood Storm, Encounter and 1 more model
The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
- Consequence
- The step may collapse during use potentially causing personal injury.
- Remedy
- Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
- Notes
- Fleetwood RV's safety recall number is 121025FRV. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 12V535000
- Reported to NHTSA
- November 6, 2012
- Filed by
- FLEETWOOD RV, INC.
- Manufacturer campaign
- 121025FRV
- Owner notification
- December 19, 2012
- Vehicles potentially affected
- 842
- Initiated by
- the manufacturer
- Components
- Structure
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Fleetwood Encounter (2010-2011): 2011, 2010
- Fleetwood Storm (2011-2013): 2013, 2012, 2011
- Fleetwood Terra (2012): 2012
Has your Fleetwood been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Fleetwood dealer can also check your VIN. Recall repairs are free.