Vehicle recall 12V539000 · November 15, 2012
2009-2013 Volvo Bus 9700
The wheelchair lift may be missing maintenance safety pins and/or the wheelchair lift cylinders may not be the proper length, preventing the proper use of maintenance safety pins.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Prevost is recalling certain model year 2009-2013 Volvo Bus 9700 coaches manufactured from April 2009 through June 2012. The wheelchair lift may be missing maintenance safety pins and/or the wheelchair lift cylinders may not be the proper length, preventing the proper use of maintenance safety pins.
- Consequence
- With either the maintenance safety pins missing or not able to be used, the wheelchair lift may not be safely stowed in place, increasing the risk of injury to those working on, or around, the lift.
- Remedy
- Prevost will notify owners, and dealers will add the safety pins and/or verify that they work properly, as needed, free of charge. The safety recall began on February 8, 2013. Owners may contact Prevost at 1-418-883-2888.
- Notes
- The Prevost recall campaign number is SR12-69.Customers may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-423 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.
Recall details
- NHTSA campaign
- 12V539000
- Reported to NHTSA
- November 15, 2012
- Filed by
- Prevost Cars, Inc.
- Manufacturer campaign
- SR12-69
- Owner notification
- February 8, 2013
- Vehicles potentially affected
- 44
- Initiated by
- the manufacturer
- Components
- Equipment
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Volvo Bus been repaired?
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NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Volvo Bus dealer can also check your VIN. Recall repairs are free.