Vehicle recall 13V181000 · May 7, 2013
Heartland BIG Country, Bighorn and 7 more models
If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
- Consequence
- If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
- Remedy
- Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 13V181000
- Reported to NHTSA
- May 7, 2013
- Filed by
- Heartland Recreational Vehicles, LLC
- Manufacturer campaign
- 99-01-11
- Owner notification
- May 20, 2013
- Vehicles potentially affected
- 890
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Equipment
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Heartland BIG Country (2013-2014): 2014, 2013
- Heartland Bighorn (2013-2014): 2014, 2013
- Heartland ELK Ridge Express (2013-2014): 2014, 2013
- Heartland Elkridge (2013-2014): 2014, 2013
- Heartland Landmark (2013-2014): 2014, 2013
- Heartland Prowler (2013-2014): 2014, 2013
- Heartland Silverado (2013-2014): 2014, 2013
- Heartland Sundance (2013-2014): 2014, 2013
- Heartland Sundance XLT (2013-2014): 2014, 2013
Has your Heartland been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Heartland dealer can also check your VIN. Recall repairs are free.