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Vehicle recall 13V306000 · July 10, 2013

Thomas Built Chsu/Mickey, Thomas Built FE and 2 more models

Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
Consequence
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign
13V306000
Reported to NHTSA
July 10, 2013
Filed by
Matthews Specialty Vehicles
Owner notification
August 13, 2013
Vehicles potentially affected
5
Initiated by
NHTSA’s Office of Defects Investigation
Components
Equipment
Recall 13V306000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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