Vehicle recall 13V475000 · October 17, 2013
Ford Focus Electric, C-Max and 1 more model
In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
- Consequence
- Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
- Remedy
- Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 13V475000
- Reported to NHTSA
- October 17, 2013
- Filed by
- Ford Motor Company
- Manufacturer campaign
- 13C07
- Owner notification
- October 30, 2013
- Vehicles potentially affected
- 23,000
- Initiated by
- NHTSA’s Office of Vehicle Safety Compliance
- Components
- Electrical system › Ignition › Anti-theft › Control module; Equipment › Electrical › Anti-theft devices
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford C-Max (2013): 2013
- Ford C-Max Energi (2013): 2013
- Ford Focus Electric (2012-2013): 2013, 2012
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.