Vehicle recall 13V588000 · November 20, 2013
2014 Infiniti Q50
The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the…
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
- Consequence
- The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
- Remedy
- Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 13V588000
- Reported to NHTSA
- November 20, 2013
- Filed by
- Nissan North America, Inc.
- Manufacturer campaign
- R1310
- Owner notification
- November 19, 2013
- Vehicles potentially affected
- 23
- Initiated by
- the manufacturer
- Components
- Steering › Automated/adaptive steering; Steering › Electric power assist system
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Infiniti Q50 (2014): 2014
Has your Infiniti been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Infiniti dealer can also check your VIN. Recall repairs are free.