Equipment recall 14E001000 · January 6, 2014
2011-2012 Ford Explorer
The affected gears may lock, preventing the driver from being able to steer the vehicle.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
This is a recall of aftermarket equipment listed for the vehicles below. It applies only if the recalled part was installed on the vehicle.
- Summary
- Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
- Consequence
- The inability to steer the vehicle increases the risk of a crash.
- Remedy
- Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 14E001000
- Reported to NHTSA
- January 6, 2014
- Filed by
- Ford Motor Company
- Manufacturer campaign
- 13S14
- Owner notification
- January 29, 2014
- Vehicles potentially affected
- 300
- Initiated by
- the manufacturer
- Components
- Steering
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Explorer (2011-2012): 2012, 2011
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.