Vehicle recall 14V417000 · July 2, 2014
Chevrolet Sonic, Chevrolet Cruze and 2 more models
In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
- Consequence
- Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
- Remedy
- GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 14V417000
- Reported to NHTSA
- July 2, 2014
- Filed by
- General Motors LLC
- Manufacturer campaign
- 14257
- Owner notification
- August 29, 2014
- Vehicles potentially affected
- 2,990
- Initiated by
- the manufacturer
- Components
- Equipment › Electrical
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Buick Encore (2013-2014): 2014, 2013
- Buick Verano (2013-2014): 2014, 2013
- Chevrolet Cruze (2013-2014): 2014, 2013
- Chevrolet Sonic (2012-2014): 2014, 2013, 2012
Has your Buick been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Buick dealer can also check your VIN. Recall repairs are free.