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Vehicle recall 14V617000 · October 3, 2014

Ford E-250 and E-350

The platform side plate of the affected wheelchair lifts may crack.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign
14V617000
Reported to NHTSA
October 3, 2014
Filed by
New England Wheels
Manufacturer campaign
14E-041
Owner notification
November 17, 2014
Vehicles potentially affected
286
Initiated by
the manufacturer
Components
Equipment adaptive/mobility
Recall 14V617000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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