Vehicle recall 14V737000 · November 18, 2014
Mack CHU and Pinnacle (cxu)
In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.
- Consequence
- If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 14V737000
- Reported to NHTSA
- November 18, 2014
- Filed by
- Mack Trucks, Inc.
- Manufacturer campaign
- SC0385
- Owner notification
- January 20, 2015
- Vehicles potentially affected
- 1,048
- Initiated by
- the manufacturer
- Components
- Steering › Linkages › Tie rod assembly
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mack CHU (2015): 2015
- Mack Pinnacle (cxu) (2015): 2015
Has your Mack been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Mack dealer can also check your VIN. Recall repairs are free.