Vehicle recall 15V735000 · November 5, 2015
Nova Bus LFS, LFS Artic and 1 more model
The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger…
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
- Consequence
- A passenger could be injured if their arm is caught in the door.
- Remedy
- Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 15V735000
- Reported to NHTSA
- November 5, 2015
- Filed by
- Nova Bus
- Manufacturer campaign
- CR3492 and CR3493
- Owner notification
- November 23, 2015
- Vehicles potentially affected
- 304
- Initiated by
- the manufacturer
- Components
- Structure › Body › Door
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Nova Bus LFS (2013-2015): 2015, 2014, 2013
- Nova Bus LFS Artic (2013-2015): 2015, 2014, 2013
- Nova Bus Nova LFS (2010-2012): 2012, 2011, 2010
Has your Nova Bus been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Nova Bus dealer can also check your VIN. Recall repairs are free.