Vehicle recall 16V202000 · April 11, 2016
2015-2016 Ram Promaster
A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
- Consequence
- An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 16V202000
- Reported to NHTSA
- April 11, 2016
- Filed by
- Chrysler (FCA US LLC)
- Manufacturer campaign
- S24
- Owner notification
- June 3, 2016
- Vehicles potentially affected
- 23,930
- Initiated by
- the manufacturer
- Components
- Electrical system; Power train › Automatic transmission › Control module (TCM/PCM/tecm)
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ram Promaster (2015-2016): 2016, 2015
Has your Ram been repaired?
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NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.