Vehicle recall 17V287000 · April 28, 2017
2016-2017 Volkswagen CC
Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
- Consequence
- If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 17V287000
- Reported to NHTSA
- April 28, 2017
- Filed by
- Volkswagen Group of America, Inc.
- Manufacturer campaign
- 72G5
- Owner notification
- June 26, 2017
- Vehicles potentially affected
- 23
- Initiated by
- the manufacturer
- Components
- Seats › Front assembly › Head restraint
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Volkswagen CC (2016-2017): 2017, 2016
Has your Volkswagen been repaired?
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