Vehicle recall 17V550000 · September 1, 2017
Metro Link 28SH and 28WC
In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- Consequence
- Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.
- Remedy
- Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 17V550000
- Reported to NHTSA
- September 1, 2017
- Filed by
- Metro Worldwide, LLC
- Owner notification
- September 15, 2017
- Vehicles potentially affected
- 18
- Initiated by
- the manufacturer
- Components
- Equipment › Other › Labels
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Metro Link 28SH (2016-2017): 2017, 2016
- Metro Link 28WC (2016-2017): 2017, 2016
Has your Metro Link been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Metro Link dealer can also check your VIN. Recall repairs are free.