Vehicle recall 17V789000 · December 8, 2017
Grand Design Imagine and Reflection
The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
- Consequence
- If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
- Remedy
- Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 17V789000
- Reported to NHTSA
- December 8, 2017
- Filed by
- Grand Design RV, LLC
- Manufacturer campaign
- 900012
- Owner notification
- December 29, 2017
- Vehicles potentially affected
- 3,969
- Initiated by
- the manufacturer
- Components
- Equipment › Mechanical › Integrated jack/leveler/stabilizer
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Grand Design Imagine (2017-2018): 2018, 2017
- Grand Design Reflection (2017-2018): 2018, 2017
Has your Grand Design been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Grand Design dealer can also check your VIN. Recall repairs are free.