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Vehicle recall 18V692000 · October 3, 2018

2018-2019 MCI J4500

These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Motor Coach Industries (MCI) is recalling certain 2018-2019 MCI J4500 motorcoaches with the 60 passenger seating option. These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence
In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
Remedy
MCI will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. The recall began April 4, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is FCP 468.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign
18V692000
Reported to NHTSA
October 3, 2018
Filed by
Motor Coach Industries
Manufacturer campaign
FCP 468
Owner notification
April 4, 2019
Vehicles potentially affected
37
Initiated by
the manufacturer
Components
Structure › Emergency › Escape/egress/exit
Recall 18V692000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your MCI been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A MCI dealer can also check your VIN. Recall repairs are free.