Vehicle recall 18V743000 · October 24, 2018
Freightliner Sprinter 2500, Mercedes-Benz Sprinter 2500 and 2 more models
The right side door latches may have been built with incorrect components.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
- Consequence
- In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
- Remedy
- DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 18V743000
- Reported to NHTSA
- October 24, 2018
- Filed by
- Daimler Vans USA, LLC
- Owner notification
- January 31, 2019
- Vehicles potentially affected
- 76
- Initiated by
- the manufacturer
- Components
- Latches/locks/linkages › Doors › Latch
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Freightliner Sprinter 2500 (2018): 2018
- Freightliner Sprinter 3500 (2018): 2018
- Mercedes-Benz Sprinter 2500 (2018): 2018
- Mercedes-Benz Sprinter 3500 (2018): 2018
Has your Freightliner been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Freightliner dealer can also check your VIN. Recall repairs are free.