Vehicle recall 18V803000 · November 14, 2018
Audi A3 Cabriolet, Volkswagen e-Golf and 2 more models
The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.
- Consequence
- If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
- Remedy
- Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 18V803000
- Reported to NHTSA
- November 14, 2018
- Filed by
- Volkswagen Group of America, Inc.
- Manufacturer campaign
- VW 72H8 / Audi 72H9
- Owner notification
- December 28, 2018
- Vehicles potentially affected
- 169
- Initiated by
- the manufacturer
- Components
- Seats › Mid/rear assembly
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Audi A3 Cabriolet (2018): 2018
- Audi RS 3 (2018): 2018
- Volkswagen e-Golf (2018): 2018
- Volkswagen Golf R (2018): 2018
Has your Audi been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Audi dealer can also check your VIN. Recall repairs are free.