Vehicle recall 18V838000 · November 27, 2018
Mercedes-Benz AMG GLC43, AMG GLC63 and 9 more models
The status of the passenger side air bag may not display correctly.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
- Consequence
- If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 18V838000
- Reported to NHTSA
- November 27, 2018
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign
- 2018120009
- Owner notification
- January 3, 2019
- Vehicles potentially affected
- 104,663
- Initiated by
- the manufacturer
- Components
- Air bags › Sensor › Occupant classification
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz AMG C43 (2018): 2018
- Mercedes-Benz AMG C63 (2018): 2018
- Mercedes-Benz AMG C63 S (2018): 2018
- Mercedes-Benz AMG GLC43 (2018-2019): 2019, 2018
- Mercedes-Benz AMG GLC63 (2018-2019): 2019, 2018
- Mercedes-Benz AMG GLC63 S (2018-2019): 2019, 2018
- Mercedes-Benz C 300 4MATIC (2018): 2018
- Mercedes-Benz C 350 E (2018): 2018
- Mercedes-Benz C300 (2018): 2018
- Mercedes-Benz GLC 300 (2018-2019): 2019, 2018
- Mercedes-Benz GLC 350 E (2018-2019): 2019, 2018
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.