Vehicle recall 19V114000 · February 20, 2019
Audi Q7, Q8 and 2 more models
The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
- Consequence
- Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
- Remedy
- Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 19V114000
- Reported to NHTSA
- February 20, 2019
- Filed by
- Volkswagen Group of America, Inc.
- Manufacturer campaign
- 40O4/40O6
- Owner notification
- March 18, 2019
- Vehicles potentially affected
- 34
- Initiated by
- the manufacturer
- Components
- Suspension › Front › Shock absorber
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Audi been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Audi dealer can also check your VIN. Recall repairs are free.