Vehicle recall 19V125000 · February 26, 2019
2008, 2013-2014 Ford E-250
The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
- Consequence
- If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
- Remedy
- New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 19V125000
- Reported to NHTSA
- February 26, 2019
- Filed by
- New England Wheels
- Manufacturer campaign
- 18E-044
- Owner notification
- March 18, 2019
- Vehicles potentially affected
- 3
- Initiated by
- the manufacturer
- Components
- Equipment adaptive/mobility
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford E-250 (2008, 2013-2014): 2014, 2013, 2008
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