Vehicle recall 19V211000 · March 19, 2019
Collins DE416, DE500 and 7 more models
In a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat occupant.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Collins Bus Corporation (Collins Bus) is recalling certain 2015-2019 Midbus DH500, DH516, DH400, DE416, DE500, DE516, TH400, SH416, and SH400 school buses equipped with HSM 39-INCH FB11 restraining barriers. In a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat occupant. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
- Consequence
- Failure to properly restrain an unbelted seat occupant can increase the risk of injury.
- Remedy
- Collins will notify owners, and HSM dealers will reinforce the barrier frame, free of charge. The recall began April 12, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424. Collins' number for this recall is 19E-010.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 19V211000
- Reported to NHTSA
- March 19, 2019
- Filed by
- Collins Bus Corporation
- Manufacturer campaign
- 19e-010
- Owner notification
- April 12, 2019
- Vehicles potentially affected
- 3,787
- Initiated by
- the manufacturer
- Components
- Seats › Barriers
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Collins DE416 (2015-2019): 2019, 2018, 2017, 2016, 2015
- Collins DE500 (2015-2019): 2019, 2018, 2017, 2016, 2015
- Collins DE516 (2015-2019): 2019, 2018, 2017, 2016, 2015
- Collins DH400 (2015-2019): 2019, 2018, 2017, 2016, 2015
- Collins DH500 (2015-2019): 2019, 2018, 2017, 2016, 2015
- Collins DH516 (2015-2019): 2019, 2018, 2017, 2016, 2015
- Collins SH400 (2015-2019): 2019, 2018, 2017, 2016, 2015
- Collins SH416 (2015-2019): 2019, 2018, 2017, 2016, 2015
- Collins TH400 (2015-2019): 2019, 2018, 2017, 2016, 2015
Has your Collins been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Collins dealer can also check your VIN. Recall repairs are free.