Vehicle recall 19V413000 · June 6, 2019

2017-2018 Lifeline Type I

These displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary: Life Line Emergency Vehicles (Life Line) is recalling certain 2017-2018 Ford chassis-based Type I ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. These displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: Life Line will work with ASA to notify owners and provide a remedy, free of charge. The recall began March 29, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or Life Line Emergency Vehicles at 1-563-578-3317.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign: 19V413000
Reported to NHTSA: June 6, 2019
Filed by: Life Line Emergency Vehicles
Owner notification: March 29, 2019
Vehicles potentially affected: 5
Initiated by: the manufacturer
Components: Equipment

Recall 19V413000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Lifeline Type I (2017-2018): 2018, 2017

Has your Lifeline been repaired?

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Check your VIN with NHTSA

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Lifeline dealer can also check your VIN. Recall repairs are free.