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Vehicle recall 19V545000 · July 24, 2019

2019 Mercedes-Benz Metris

The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
Consequence
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign
19V545000
Reported to NHTSA
July 24, 2019
Filed by
Daimler Vans USA, LLC
Manufacturer campaign
VS2BAFV
Owner notification
September 12, 2019
Vehicles potentially affected
2
Initiated by
the manufacturer
Components
Equipment › Other › Owners/service/other manual
Recall 19V545000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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