Vehicle recall 19V549000 · July 24, 2019
Thomas Built Buses SAF-T-Liner C2, Minotour and 1 more model
Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
- Consequence
- If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
- Remedy
- DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 19V549000
- Reported to NHTSA
- July 24, 2019
- Filed by
- Daimler Trucks North America LLC
- Manufacturer campaign
- FL-819
- Owner notification
- November 15, 2019
- Vehicles potentially affected
- 11
- Initiated by
- the manufacturer
- Components
- Structure › Emergency › Escape/egress/exit
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Thomas Built Buses Minotour (2020): 2020
- Thomas Built Buses SAF-T-Liner C2 (2019-2020): 2020, 2019
- Thomas Built Buses SAF-T-Liner HDX (2019): 2019
Has your Thomas Built Buses been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Thomas Built Buses dealer can also check your VIN. Recall repairs are free.