Vehicle recall 19V565000 · July 31, 2019
Prevost H3-45 and X3-45
Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
- Consequence
- If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
- Remedy
- Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 19V565000
- Reported to NHTSA
- July 31, 2019
- Filed by
- Prevost Cars, Inc.
- Manufacturer campaign
- SR19-31 & SR23-26
- Owner notification
- December 19, 2019
- Vehicles potentially affected
- 1,010
- Initiated by
- the manufacturer
- Components
- Engine
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Prevost H3-45 (2017-2020): 2020, 2019, 2018, 2017
- Prevost X3-45 (2017-2020): 2020, 2019, 2018, 2017
Has your Prevost been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Prevost dealer can also check your VIN. Recall repairs are free.