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Vehicle recall 19V648000 · September 9, 2019

Mercedes-Benz GLE 350 and GLE 450

The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Consequence
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
Remedy
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign
19V648000
Reported to NHTSA
September 9, 2019
Filed by
Mercedes-Benz USA, LLC.
Manufacturer campaign
2019090005
Owner notification
November 22, 2019
Vehicles potentially affected
1,478
Initiated by
the manufacturer
Components
Equipment › Other › Owners/service/other manual
Recall 19V648000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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